Accor appoints COOs for North & Central America

Accor has appointed Sara Glenn and Benjamin Cadwell as chief operating officers for North and Central America. 

In their new roles, Glenn and Cadwell will be responsible for enhancing operational execution, elevating financial results and guest satisfaction, and building long-term value for partners and owners. Glenn will maintain responsibility for all hotels in Canada, Mexico, Central America and the Caribbean, while Cadwell will have oversight for all U.S. properties. Both will also serve on the Accor North & Central America Senior Leadership Team and the CODIR executive committee.

Glenn most recently served as SVP of operations for Accor North & Central America. Prior to joining Accor, she was EVP of asset management, at InnVest Hotels, overseeing a portfolio of more than 100 hotels across a variety of brands and market classes in Canada. She also co-founded Whetstone Partners, a hospitality advisory and asset management firm, and has held senior roles with Fairmont Raffles Hotels International, Westmont Hospitality Group, Horwath Consultants and Delta Hotels & Resorts.

Cadwell joined Accor from Kingdom Hotel Investments, where, in his position as EVP of asset and investment management, he had oversight of Kingdom’s luxury hospitality investment platform, including its owned trophy hotel assets as well as its investments in Accor and Four Seasons Hotels & Resorts. During his 16-year tenure with Kingdom, Cadwell was involved in transactional and asset management assignments for more than 20 luxury and upper-upscale hotel investments in North America, Europe, Africa and Asia, as well as Kingdom’s hotel management company investments. He played a key role in the $3.3 billion sale of Fairmont Raffles Hotels International and $600 million sale of Mövenpick Hotels & Resorts, both to Accor.