Benchmark names director of facilities for Hawaii's Turtle Bay

Turtle Bay Resort. Photo credit: Benchmark Resorts & Hotels

Benchmark, a global hospitality company, appointed Jackie D. Johnson Jr., director of facilities for Turtle Bay Resort, located on Oahu’s North Shore. 

Jackie D. Johnson. Photo credit: Benchmark
​​​​​Resorts & Hotels

“I am very pleased to welcome Jack to Benchmark and to Turtle Bay Resort,” Jerry Gibson, Benchmark’s VP and managing director for the resort, said in a statement. “His career credentials are unsurpassed, and we are fortunate to have him lead our facilities management team and join our resort’s executive leadership team. Given Jackie’s previous experience on Oahu, he knows and understands the island, its people and guests well, which will serve Turtle Bay Resort beautifully.”

Jack Johnson previously was chief engineer for General Growth Properties of Honolulu, directing and managing the daily activities of mechanic and engineering staff and maintenance crews for the Ala Moana Center of Honolulu, the world’s largest open-air shopping mall. Prior to this appointment, Johnson was senior operations & training program manager for the United States Navy, a position that capped his 30-year military career, during which he achieved the distinguished rank of Command Master Chief Petty Officer.

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.

Johnson graduated from Southern Illinois University with a cachelor’s degree in workforce education & curriculum development. He achieved numerous leadership, development and training honors and designations during his three-decade career with the U.S. Navy, including the Meritorious Service Medal (three awards), Navy and Marine Corps. Commendation Medal (two awards), the Navy & Marine Corps. Achievement Medal (four awards), Navy Good Conduct Medal (eight awards), the Global War on Terrorism Service Medal and National Defense Medal (two awards). Johnson resides at Manoa Valley, Honolulu.

Following the recent completion of a $52 million multi-phased renovation, the resort now showcases 410 all ocean-view guestrooms and suites plus 42 newly designed oceanfront beach cottages, as well as an upgraded lobby and cultural gallery, seven restaurants and bars, an 11,000-square-foot spa and expanded fitness center with new wellness programming, an elevated beach experience and two swimming pools. This beach resort includes ocean and land adventures through its on-property helicopter pad, horse stables, tennis courts, two golf courses, 12 miles of hiking and mountain biking trails, daily fitness and wellness classes, off-road Segway tours, surf school, water adventures including eco-kayaking and more.

Suggested Articles

Hotel Internet Services has implemented a high speed Wi-Fi network upgrade at the Country Inn & Suites by Radisson, Columbus, Ga. 

The STR/Magnuson data exchange allows hoteliers to transition from a lower-margin occupancy strategy to a 365-day RevPAR strategy.

Hotels in Arizona, Tennessee and California have named industry vets as general managers and executive chefs.