Chicago's The Drake appoints Michael Chin as hotel manager

The Drake, A Hilton Hotel. Photo credit: Hilton
Michael Chin. Photo credit:

Chicago’s historic The Drake, a Hilton Hotel appointed Michael Chin as hotel manager.

With more than 10 years of experience in the hospitality industry, Chin demonstrated leadership and operations management skills with experience overseeing quality assurance, operations and food-and-beverage departments in addition to new hotel openings. As The Drake’s hotel manager, Chin will supervise day-to-day hotel operations by directing and leading staff members to maintain quality service. As an ambassador of The Drake and Hilton Hotels, he will provide leadership and strategic planning to all departments to assist and maximize efficiency and guest satisfaction.

Since the beginning of his career, Chin has experience managing and leading hospitality companies. His previous positions include senior manager for Hilton focusing on hotel openings, brand performance support for the luxury and lifestyle brands, quality-assurance manager for Hilton and the director of food and beverage at Hoffman Estates Park District. Chin also holds a degree in business management from Northern Illinois University, and most recently received a certificate for leadership from Cornell University.  

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.

Chin will work to maintain The Drake’s reputation as a historic and iconic property within Chicago. The property offers 535 guestrooms, 74 suites, several dining establishments such as Palm Court and Camellia Room, as well as meeting rooms equipped with professional staff. Other historic features including Coq d’Or, which became the second establishment in the city to serve alcohol following Prohibition and a preserved wooden bar that features Marilyn Monroe and Joe DiMaggio’s etched initials in the Cape Cod Room. The Drake Hotel is one of more than 260 hotels and resorts throughout the country that is recognized by Historic Hotels of America for preserving and maintaining its historic integrity, architecture and ambiance.

Suggested Articles

Demand came in 67,000 rooms lower during the week ended July 4 than the previous week, according to Jan Freitag, STR’s SVP of lodging insights.

The In-Seat Contactless Platform is meant to give guests touch-free control over food and beverage at hotel restaurants.

As the economy slowly begins to right itself, hotels can look toward an unexpected way to save on operating costs: their trash.