Chicago’s historic The Drake, a Hilton Hotel appointed Michael Chin as hotel manager.
With more than 10 years of experience in the hospitality industry, Chin demonstrated leadership and operations management skills with experience overseeing quality assurance, operations and food-and-beverage departments in addition to new hotel openings. As The Drake’s hotel manager, Chin will supervise day-to-day hotel operations by directing and leading staff members to maintain quality service. As an ambassador of The Drake and Hilton Hotels, he will provide leadership and strategic planning to all departments to assist and maximize efficiency and guest satisfaction.
Since the beginning of his career, Chin has experience managing and leading hospitality companies. His previous positions include senior manager for Hilton focusing on hotel openings, brand performance support for the luxury and lifestyle brands, quality-assurance manager for Hilton and the director of food and beverage at Hoffman Estates Park District. Chin also holds a degree in business management from Northern Illinois University, and most recently received a certificate for leadership from Cornell University.
Chin will work to maintain The Drake’s reputation as a historic and iconic property within Chicago. The property offers 535 guestrooms, 74 suites, several dining establishments such as Palm Court and Camellia Room, as well as meeting rooms equipped with professional staff. Other historic features including Coq d’Or, which became the second establishment in the city to serve alcohol following Prohibition and a preserved wooden bar that features Marilyn Monroe and Joe DiMaggio’s etched initials in the Cape Cod Room. The Drake Hotel is one of more than 260 hotels and resorts throughout the country that is recognized by Historic Hotels of America for preserving and maintaining its historic integrity, architecture and ambiance.