Hospitality workforce

report cover

Human Resources

Report: Frontline engagement gains net lower turnover

goHappy customers reported a 72.2 percent favorable employee engagement rate in 2025, compared with 57 percent in the broader market benchmark.

Dennis Nessler Jun 9, 2026 8:00am

Housekeeper taking towels from a cart

WTTC: Travel to add 91M jobs by 2035 but faces worker shortfall

Oct 1, 2025 3:00pm

Guest checking into hotelguest spendingcouple checking into hotel

AHLA: Guest spending poised to hit another record high

Feb 6, 2025 9:00am

Hospitality students at Nemacolin Resort

Nemacolin Hospitality Innovation and Technology Lab opens at WVU

Dec 3, 2024 8:00am