In 2022, Charlestowne Hotels added additional leadership positions to its corporate office as part of a phased realignment plan that included a deeper concentration on asset development and a heightened focus on enhancing human resources and company culture.
Over the course of the year, Charlestowne introduced nine new VP and director roles for greater oversight of departmentwide strategy and management. The company also established a new food and beverage support team and added three additional roles on its operations team to provide direct guidance on the property level and to remain a step ahead of industry trends.
“Our goal for 2022 was to reorganize our leadership structure to better handle portfolio growth and provide advancement opportunities for our team members,” Charlestowne Hotels CEO Kyle Hughey said in a statement. “We've been thoughtful with our internal promotions and new hires to make sure we placed the right people in the right roles to best position them—and our properties—for success. We feel confident that we’ve put a structure in place that will grow with us and leverage the diverse industry knowledge of our team in the best way possible.”
In 2022, Charlestowne Hotels promoted team members into leadership roles and filled newly developed positions:
- Gareth Brown was promoted to VP of operations.
- Anthony Langan was promoted to VP of food and beverage. Langan will guide Charlestowne as the company expands its F&B division and will oversee a fully built-out team of culinary industry experts.
- Regina Pruitt was hired as VP of finance.
- Jennifer Jost was promoted to VP of marketing.
- Karl DeHaven was promoted to VP of revenue.
- Max Spangler was promoted to director of technology.
- Angela Muschek was promoted to corporate director of human resources.
- Julie Casey was promoted to corporate controller.
- Kelsey Millman was promoted to director of marketing operations.
New Operational Roles
Charlestowne also established a new food and beverage support team and introduced three additional roles to its operations team. These updates include:
- The creation of a new corporate food and beverage department and hiring of two corporate F&B managers and two task force F&B managers; these new roles will specifically address back-of-house and front-of-house needs across Charlestowne’s growing number of managed F&B restaurants and bars.
- A newly developed role of corporate task force general manager. In the event of adverse times, the corporate task force general manager will provide property teams with dedicated, on-site assistance and elevate the overall hotel experience.
- The creation of a new corporate guest service support manager role which will be dedicated to training, directing and developing efficient management of on-property guest services.
- Introducing a new corporate human resources manager position to further assist with evolving HR operations and recruiting needs.