Choice Hotels International has formally launched its Choice Direct Pay program. Corporate customers can now make reservations for their employees and guests at multiple Choice hotels, with their company being billed directly through a single, centralized invoice.
In addition to simplifying the billing process system-wide, the Choice Direct Pay program lets business travelers:
- Make a single payment for all stays, at all hotels through weekly consolidated invoicing.
- Download and manage their invoice data through their dedicated portal.
- Add project costs and department codes to bills to further simplify their reconciliation process.
- Contact centralized customer support to help with their enrollment process, check the status of payments and invoices, and resolve any issues with charges.
- Maintain access to their existing negotiated and chainwide rates by entering their Choice issued CID.
- Search for participating hotels and book through their preferred channel including choicehotels.com, the Choice Hotels mobile app, Choice contact centers, and the GDS.
- Offer the flexibility for guests to adjust stay dates on property.
"Ensuring today's business travelers have access to the right accommodations in the right markets for their corporate travel is key," said Chad Fletcher, VP of global sales at Choice Hotels, in a statement. "Fundamental to this approach is equipping travel managers with the tools and resources they need to better serve these corporate clients. Choice Direct Pay streamlines what has traditionally been an onerous process across the industry, further underscoring Choice's commitment to building on its leading value proposition for guests and corporate customers alike."
To participate in Choice Direct Pay, corporate customers will need to sign up at info.choicehotels.com/direct-pay, after which users will receive customized enrollment links through TreviPay, a payment solution provider facilitating this program.
Choice Direct Pay builds on investments made by the company to bolster its technology solutions to meet owners and customers' corporate travel needs, including virtual pay and the group management platform. Virtual pay allows travel managers to quickly book stays for their guests without needing a personal credit card, and the group management platform is an online reservation solution that makes planning and booking group travel easier.