Download HM's 2019 Voice of the General Manager survey

In the past decade and a half, the hotel industry has changed continually—dealing with surging supply, a challenging workforce situation, the rise of technology and more—and there’s no better way to access a granular look at the situation than through the eyes of general managers. This year’s annual Voice of the GM survey, Hotel Management’s 15th iteration, includes the responses of nearly 425 current GMs on everything from their demographic information such as salary and vacation to a deep dive into performance and budgeting at their individual properties. Another highlight? A look forward to expectations and plans for 2020. Read on to see what these hospitality experts had to share. Download the survey

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