HM Podcast: How COVID-19 has changed hotel housekeeping

The hospitality industry has its fair share of brilliant minds and passionate employees, but it also grapples with an enormous level of employee turnover.
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Hotel owners and operators are trying to keep their doors open in the face of a pandemic, and it's challenging them to rethink staffing, cleaning procedures and guest services. Mike Marshall, president/CEO of Marshall Hotels & Resorts, sits down with Elaine Simon, Hotel Management's senior managing editor, to discuss. Click here to listen