HM Podcast: How COVID-19 has changed hotel housekeeping

Photo credit: iStock / Getty Images Plus (The hospitality industry has its fair share of brilliant minds and passionate employees, but it also grapples with an enormous level of employee turnover.)

Hotel owners and operators are trying to keep their doors open in the face of a pandemic, and it's challenging them to rethink staffing, cleaning procedures and guest services. Mike Marshall, president/CEO of Marshall Hotels & Resorts, sits down with Elaine Simon, Hotel Management's senior managing editor, to discuss. Click here to listen