Windermere House, the 153-year-old Victorian hotel in Windermere, Ontario, has modernized its accounting and back-office functions. The property's owner, B•Hospitality, tapped Aptech’s PVNG enterprise accounting solution to keep the property’s accounting and financial systems on the same page internally and companywide as B•Hospitality prepares for further growth.
“Shortly after acquiring ownership of this iconic resort earlier this year, we discovered that several of our systems, including our back-office accounting system, would not suffice for our business growth plans,” B•Hospitality Vice President, Finance Roger Oei said in a statement. “The flexibility, future development and scalability of the existing solution did not align with our anticipated expansion.”
Windermere House chose PVNG as its preferred accounting solution after using the product at its sister property, the Cambridge Hotel & Conference Centre, in Cambridge, Ontario, Oei said. This 138-room property has been using the system since 2015 for its capabilities with accounts payable, accounts receivable, general ledger, statistics, financials and bank reconciliation.
“Adding PVNG as our dedicated back-office solution will enhance our ability to financially manage and strategically plan our financial growth and success at Windermere House,” said Oei. “We expect that our favorable experiences at the Cambridge Hotel & Conference Centre will be repeated at the resort. Further, by expanding our hotel footprint in partnership with PVNG, it will allow our financial team to share resources and knowledge across our hotel properties.”
Windermere House will use the system’s general ledger, financial reporting, cash book and payables functions. The property’s previous back-office system had reporting limitations and relied heavily on paper documents. “PVNG has the ability to attach images and backup documents, so information retrieval is easier,” Oei said.
Self-service capabilities will help hotel staff members and B•Hospitality’s corporate financial team perform financial analysis largely without back-and-forth communication regarding specific reports.
Windermere House's accommodations include 58 rooms and suites, along with the private, four-bedroom Windermere Cottage.
The PVNG implementation will occur during a planned six-week shutdown in mid-October, after the Canadian Thanksgiving celebration, with reopening scheduled for the third week of November. Traditionally a May-through-September seasonal operation, Windermere House also will use Aptech’s accounting solution to serve guests year-round. B•Hospitality plans to migrate a Florida property to PVNG as well.