AccorHotels and First Data have agreed to enable global and cross-channel payments. As part of the deal, First Data will power payments for AccorHotels for in-store, online and mobile transactions. This includes facilitating transactions for AccorHotels' online booking tool that enables customers to quickly and easily make and pay for reservations online. The phased introduction of the partnership starts with properties in Germany, France and the United Kingdom, before continuing into other countries throughout 2018.
"As part of our global digital plan, it is crucial to simplify the guest experience process with seamless, safe, cutting-edge mobile commerce solutions that make it easy to find, book and pay for a room anytime, across 95 countries and more than 4,200 properties," said Matthieu Le Louer, VP of client payment systems at AccorHotels.
First Data will also provide a Nexo central acceptance platform for AccorHotels, based on the new Nexo standard protocols. Nexo standards enable fast and borderless payments acceptance by standardizing the exchange of payment acceptance data between merchants, acquirers and payment service providers in the EMEA region.
With the Nexo host, First Data will enable AccorHotels to manage all their point-of-sale devices and ecommerce transactions from one central location, regardless of which country they are operating in. Globally, the First Data implementation with the Nexo host ensures all customers—regardless of where they are booking—will have the same streamlined client experience.
Additionally, First Data will provide tokenization services for AccorHotels. First Data's tokenization solutions provide a high level of security to protect cardholder data during a transaction.