Berjaya Hotels & Resorts will provide complimentary use of smartphone in all the rooms of BHR properties to hotel guests. BHR is the first hotel group in Malaysia to provide a smartphone device and services, aptly named “handy,” to its in-house guests.
With handy, BHR guests can make unlimited local and international calls. Besides voice calls, users can get unlimited data to surf the internet, download their favorite apps and stay connected via social media. Additionally, handy also includes details of the services available at our hotel, with destination-specific content such as information about the nearby tourist attractions and places of interest.
It also features brand promotions and offers available nearby. To ease communication between the hotel and in-house guests, speed dial to the hotel’s concierge or help desk is also included as one of the essential functions of handy. On top of these, guests can easily differentiate handy from their own smartphones as it will be housed in a customized BHR branded phone casing.
“With this feature, our in-house guests do not have to buy a local SIM card to stay connected with their families and friends abroad,” Hanley Chew, CEO of Berjaya Hotels & Resorts, said in a statement. “They can use the handy smartphone for navigation and surfing the internet for free. The handy smartphone will add convenience and at the same time, cost savings for our hotel guests. We can also create personalized messages and offers to our guests and that will create added value during their stay with us.”
Berjaya Times Square Hotel Kuala Lumpur will be the first hotel under Berjaya Hotels & Resorts to provide handy services, with other participating BHR properties include ANSA Kuala Lumpur, Berjaya Penang Hotel, Berjaya Waterfront Hotel, Berjaya Langkawi Resort, Berjaya Tioman Resort, The Taaras Beach & Spa Resort, and Redang Island Resort. Other overseas BHR properties that will provide handy services include Berjaya Makati Hotel, Berjaya Colombo Hotel, Berjaya Eden Park Hotel London, The Castleton Hotel London, Berjaya Beau Vallon Bay Resort & Casino, and Berjaya Praslin Resort.