Best Western Sure Stay installs Guestline PMS, distribution services

SureStay Plus Hotel by Best Western Sukhumvit 2 is a modern midscale hotel located in downtown Bangkok. Photo credit: Sure Stay Plus

The Best Western Sure Stay Plus Sukhumvit 2 in Bangkok has selected Guestline to provide its cloud-based hospitality technology products to manage the hotel's operational and distribution requirements. The hotel, which opened in Bangkok in October 2017, is the first new Best Western Sure Stay hotel to open outside the United States.

Guestline’s property-management system, distribution and electronic point-of-sale products, coupled with a strong commitment to customer service and delivery of first-class, locally based client support and training, has enabled the hotel to increase efficiencies and revenues across its operations during its opening months.

“Guestline’s solutions have allowed us to automate procedures and streamline operations, saving us time and money,” Suphakorn Thaenthanaphat, hotel manager at the hotel, said in a statement. “We can control and optimize our rates effectively with the seamless two-way connection, essential for maximizing revenue. As a result, we are already benefitting from the system by way of increased bookings and revenue in a relatively short period. The on-hand support from the local team has been invaluable and we know they are readily available to assist us if required.”

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