B Hotel Brasília updates cloud technology

B Hotel Brasília now has a single view of every guest touchpoint from reservations and check-in to dining. Photo credit: Oracle Hospitality

B Hotel Brasília, an independent luxury hotel located in Brasília, Brazil, has deployed an integrated suite of Oracle Hospitality and Oracle food-and-beverage cloud solutions to modernize its operations across the property. 
“Our search for technology partners naturally led us to Oracle because of its industry recognition and the solution’s ability to meet our requirements,” B Hotel Brasília CEO Ana Paula Ernesto said in a statement. “Transitioning to cloud technology enables our staff to focus less on managing technology and more on curating the luxury experiences our guests demand. With a single view of operations across our hotel and dining facilities, we can ensure guests are recognized across touchpoints while providing management with visibility into property performance.”   
Oracle Hospitality Opera Property provides the hotel, which offers 306 rooms and a rooftop bar and pool overlooking Brasília’s skyline, with a single view of every guest touchpoint from reservations and check-in to dining. The technology arms hotel personnel with detailed guest information allowing them to deliver more personalized services. In addition, Opera enables hotel management to prepare and deliver a variety of reports for management including arrivals, departures, revenue and ratings, all from an easy-to-use dashboard view. 
The Oracle Food and Beverage Micros Simphony Cloud point-of-sale system for restaurants was implemented across the hotel’s dining venues, offering wait staff the ability to take orders from mobile devices and deliver faster and more accurate food-and-beverage service to diners.