Charlestowne Hotels implements new IDeaS, RoomKeyPMS integration

The French Quarter Inn in Charleston, S.C. is one of two Charlestowne properties adding the new integration. Photo credit: IDeaS Revenue Solutions

Charlestowne Hotels has implemented a new integration from IDeaS Revenue Solutions and RoomKeyPMS at the HarbourView Inn and French Quarter Inn in Charleston, S.C. RoomKeyPMS has been implemented in multiple Charlestowne properties since 2010.
Previously operating without an automated revenue solution, Charlestowne Hotels decided to partner with IDeaS. With more than 100 combined rooms, the two luxury properties will implement IDeaS G3 revenue management system this year.
“After seeing the product and working closely with IDeaS, we quickly knew they were the right fit for us,” Charlestowne Hotels VP of Revenue Johnathan Capps said in a statement. “We looked for a system provider that could check all our boxes. We enjoyed the intuitive system and its ease of use, providing us the aptitude to trust the data to deliver the best revenue possibilities. IDeaS G3 RMS gives our revenue managers the time-saving ability to do their daily tasks all in one trusted system.”
The responsiveness of IDeaS G3 RMS in both analytically determining differential price points by room type and superior business mix optimization was another critical factor in the decision-making process, Capps said. IDeaS’ integration with RoomKeyPMS provides Charlestowne a next-level ability to manage every aspect of its hotel—from rate and inventory management to housekeeping schedules, woven together with deep analytics.

Suggested Articles

Lindsay Jarvis began her career with AHC+Hospitality in 2008 as a front-desk agent at the Amway Grand Plaza in Grand Rapids, Mich.

Joseph Cavet has more than 15 years of leadership experience and previously held positions at the Plaza Hotel in New York City.

Lowe Enterprises' new management division is designed to be a smaller firm with a more intimate relationship with hotel partners.