Charlestowne Hotels implements new IDeaS, RoomKeyPMS integration

The French Quarter Inn in Charleston, S.C. is one of two Charlestowne properties adding the new integration. Photo credit: IDeaS Revenue Solutions

Charlestowne Hotels has implemented a new integration from IDeaS Revenue Solutions and RoomKeyPMS at the HarbourView Inn and French Quarter Inn in Charleston, S.C. RoomKeyPMS has been implemented in multiple Charlestowne properties since 2010.
Previously operating without an automated revenue solution, Charlestowne Hotels decided to partner with IDeaS. With more than 100 combined rooms, the two luxury properties will implement IDeaS G3 revenue management system this year.
“After seeing the product and working closely with IDeaS, we quickly knew they were the right fit for us,” Charlestowne Hotels VP of Revenue Johnathan Capps said in a statement. “We looked for a system provider that could check all our boxes. We enjoyed the intuitive system and its ease of use, providing us the aptitude to trust the data to deliver the best revenue possibilities. IDeaS G3 RMS gives our revenue managers the time-saving ability to do their daily tasks all in one trusted system.”
The responsiveness of IDeaS G3 RMS in both analytically determining differential price points by room type and superior business mix optimization was another critical factor in the decision-making process, Capps said. IDeaS’ integration with RoomKeyPMS provides Charlestowne a next-level ability to manage every aspect of its hotel—from rate and inventory management to housekeeping schedules, woven together with deep analytics.

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Hotel Optimization Part 3 | January 27, 2021

With 2020 behind us and widespread vaccine distribution on the horizon, the second half of the new year is looking up, but for Q1 (and most likely well into Q2) we’re very much still in the thick of what has undeniably been the lowest point of the pandemic. What can you be doing now to power through and set yourself up for a prosperous 2021 and beyond? Join us at Part 3 of Hotel Optimization – A Virtual Event on January 27 from 10am – 1:05pm ET for expert panels focused on getting you back to profitability.