Dubai resort selects MCOMS platform

Caesars Palace Dubai has selected MCOMS HotStream platform for guest engagement. Through the platform, guests will be able to order roomservice, make requests and reservations for the hotel’s facilities, watch TV programs, access information and explore the resort’s amenities and services.

“Our endeavour at Caesars Palace Dubai is to ensure guests’ comfort in delivering unique and memorable experiences; and we rely on the expertise of reputed partners in upholding the highest service standards. In MCOMS, we find a robust combination of industry expertise and exciting new technologies that help us meet our goals,” said  Atul Aggarwal, area director of IT at Caesars Palace Dubai.

In addition, through HotStream Signage, the resort can reach out to guests, publish information and promote services utilizing public displays that are placed in key resort areas.