Eldorado Hotel and Spa deploys hosted SpaSoft system

The Eldorado Hotel and Spa in Santa Fe, N.M., has implemented Springer-Miller Systems’ SpaSoft spa-management system for its award-winning Nidah Spa. Featuring treatments inspired by Santa Fe, Eldorado Hotel's Nidah Spa uniquely blends modern and ancient healing techniques using turquoise, chile and honey.

Rated as one of the top 10 spas in the world by Premier Traveler Magazine, the 4,000-square-foot spa features seven treatment rooms offering a variety of massage treatments, body wraps, alternative therapies, and full salon services.

"SpaSoft helps us manage the challenges of running a full service resort spa seven days a week," said Lisa Downey, spa director for Nidah Spa. "The SpaSoft system helps us manage our business more efficiently while also providing a perfectly seamless experience for our guests."

Virtual Roundtable

Post COVID-19: The New Guest Experience

Join Hotel Management’s Elaine Simon for our latest roundtable—Post COVID-19: The New Guest Experience. The experts on the panel will share how to inspire guest confidence that hotels are safe and clean and how to win back guest business.

SpaSoft offers comprehensive solutions for hotel and resort spa management. With enhanced interfaces to the property-management systems, SpaSoft enables hotel spas like the Nidah Spa to provide highly personal and detailed guest service. Using the SpaSoft hosting services allows the Nidah Spa to leverage all of the SpaSoft functionality without having to invest in onsite hardware.

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