Hotel Internet Services has installed a high-performance Wi-Fi network upgrade at the Radisson Hotel Pendleton (Ore.) Airport. Owned and operated by Makad Corp., the hotel now can meet demand for fast internet access.
Makad Corp. leadership recognized that for its hotel properties, superior Wi-Fi performance is essential to achieving guest satisfaction. After performing research into several competing providers, Makad Corp. selected HIS to resolve spotty Wi-Fi coverage and slow speed issues.
The property was able to implement a cost-effective upgrade that delivers connectivity throughout all onsite areas. This included HIS strategically installing Ruckus access points, ensuring strong Wi-Fi signal penetration that can reach guest devices regardless of any physical obstructions such as the presence of thick walls.
“For each of our hotel locations, Makad Corp. aims for only the best in Wi-Fi service performance as we understand how vital it is to addressing today’s guest needs,” said Elie Makad, CEO. “This meant that we were interested in working with the industry’s leading network technology provider and HIS fit the description perfectly. From initial planning to the implementation phase, HIS delivered a transparent, swift and painless experience, with the end result exceeding our expectations. Thanks to their responsiveness and willingness to do what is needed to achieve desired results, we look forward to expanding our relationship with HIS to enhance the online connectivity of other Makad Corp.-operated hotel locations.”
By partnering with HIS, the Radisson also gains access to 24/7 support services to resolve any Wi-Fi performance issues. Support also can include providing assistance with Wi-Fi login difficulties and setting up a private virtual private network.