Homestead Resort returns to Springer-Miller for property-management system

SMS|HOST allows Homestead Resort to maximize its daily operation through flexible configuration options. Photo credit: Springer-Miller Systems

Homestead Resort in Midway, Utah, has returned to Springer-Miller Systems to manage its property operations. Previously a long-time SMS|Host customer, the property chose to test a cloud-based property-management system but discovered that the functional requirements did not meet the needs of its resort operations.

Springer-Miller Systems’ SMS|HOST PMS offers a complete hospitality-management platform and also offers the flexibility and customization to each  customer’s needs.

SMS|HOST allows Homestead Resort to maximize its daily operation through flexible configuration options, customizable reporting and hands-on training from the experienced SMS professional services team along with 24x7 live in-house support representatives. The integration capabilities allows users to customize and modify rate package, update and personalize guest folios, provides a comprehensive list of reports to facilitate business analysis and maximize revenue.

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“Our previous system impacted our ability to offer the highest level of service due to its limitations,”  Homestead Resort GM Paul Christensen said in a statement. “We need flexibility in order to immediately respond to guest requests, which Springer-Miller allows us to do. The professionalism and knowledge of our on-site implementation team and ongoing account-management team has been extraordinary.”