Signify launched its Interact Hospitality system, providing smart management and services to hotels and guests. Swissôtel The Stamford in Singapore has become the first hotel to commercially implement the system and to provide smart services to its guests.
This hotel room-management system is designed with the concept of the Internet of Things, featuring autonomous lighting once guests enter the room and an easy access to request for various services such as laundry and catering. This smart system also lets hotel staff know if a room is occupied and helps them respond quicker to guest requests, providing useful information to improve the guest experience, optimize operations and save energy.
The system can be connected with other systems at hotels with its open application program interface, enabling hotel staffs to access real-time information and improve the efficiency of hotel operation. Interact Hospitality also benefits hotel managers. By integrating lighting; sensors; heating, ventilation and air conditioning; and the property-management system, Interact Hospitality allows managers to monitor its entire property via a single dashboard.
“As a hotel catering for the next generation, we’re constantly looking for ways to improve how we manage our hotels and deliver new value for our guests,” Swissôtel The Stamford hotel manager Katya Herting said in a statement. “This new system helps us to improve levels of service even further and gives our managers a 360-degree overview of our operations across the entire hotel. This technology is helping us to eliminate unnecessary work for our staff while enabling them to service guest requests in record time."