Luxico, an Australian provider of luxury family homes, has acquired Hello Scout, a personalization and text messaging technology for hotels. The terms of the deal are undisclosed and Luxico plans to start using the technology immediately.
Hello Scout was founded by David Temple and Matt Sperling in 2014 to help travelers discover more personalized and unique local activities via text message and iOS apps. Luxico will use the award-winning technology to create efficiency and agility for its teams of local experts who currently provide high-touch, white-glove service for their rental properties.
"Hello Scout is a great fit for us,” Luxico Managing Director Alex Ormerod said in a statement. "We are highly focused on using technology to deliver best-in-class service in a variety of locations. By further enabling our concierges to deliver timely and high-touch service, Hello Scout's technology accelerates our growth and allows us to expand to even more markets."