Hotels, resorts, conference centers and vacation rentals with golf courses running on the Maestro cloud or on-premise web browser property-management system can offer new conveniences through a new integration partnership with foreUP. Associates helping guests with reservations or activity bookings can access the property’s golf course tee sheet, review green/cart fees and book, cancel or reschedule tee times without ever leaving the PMS.
In addition, all retail and/or food-and-beverage transactions originating within the foreUp POS at a golf course (or multiple golf courses) can post charges directly to the guests’ room or house account via Maestro. Not only does this give staff the ability to create more complete single guest itineraries, but the streamlined service will drive revenues, improve operational efficiencies, and boost guest satisfaction and loyalty.
“The integration between foreUP and Maestro offers true SGI functionality—something we consider to be the holy grail in the resort space,” said Edward Baker, foreUp account executive. “By enabling guests to book their rooms plus all activities during their stays (including dinner reservations, spa, and golf, etc.) in one system, it makes the process very easy for the guest and gives the resort the ultimate control and visibility into their customer’s preferences and buying behavior.”