Main Street Hospitality, a Massachusetts-based boutique hotel management group, has deployed Stayntouch's cloud-based mobile property-management system across seven properties in the New England area.
The management company is embarking on a phase of growth by creating clusters of properties across the Northeast and other parts of the United States. Main Street Hospitality chose Stayntouch because they needed a PMS that could scale with its business, reduce the time and resources spent on training staff and deliver a mobile check-in option.
“Main Street Hospitality will be expanding rapidly in the coming years, and we wanted a PMS that could grow with the pace of our business," said Greta Kipp, VP of performance at Main Street Hospitality, in a statement. "We are very impressed with Stayntouch’s ability to deliver frequent product updates without disrupting the customer experience, as well as with their engaging client success team, which is available around the clock if we need support. We also find the Stayntouch platform to be exceptionally nimble and intuitive, which has proven to be a critical asset in quickly training new hires. The option to utilize mobile welcome is also a major plus, as it provides our guests with a convenient and personalized way to check in.”