The Cove Hill Partners company formerly known as MyDigitalOffice is now Otelier. Simultaneously, Otelier is launching its unified, next-generation unified business intelligence platform: IntelliSight.
Otelier is meant to bring together the best features and functionality from MDO, Datavision, inTouch, HelloGM, Focal Revenue Solutions and Broadvine to deliver a unified platform.
The Otelier team consists of more than 300 global employees and serves more than 10,000 hotels, from independent properties to luxury resorts to leading industry brands. Otelier’s mission is to drive hotel business performance by harnessing data, easing decision-making, and automating mundane back-office tasks.
“Our customers are seeking ways to improve the guest experience and their financial performance, but more importantly, they want more time to focus on their core business—hospitality,” Otelier CEO Vic Chynoweth said in a statement. “Over the past three years we’ve brought together best-in-class technologies and are consolidating capabilities into a next-generation platform, starting with business intelligence, to enable hoteliers to optimize their business performance and improve efficiency. Our new brand encapsulates our mission to put data and efficiency at the heart of hotel operations so hoteliers can return to hospitality.”
Otelier’s suite of products aims to help hotel owners, operators and brands to automate mundane back-office processes and improve financial and operational performance in three key areas:
- DigiAudit: A night audit compliance solution that lets hoteliers automate back office tasks, reduce operating costs and stay in audit compliance.
- TruePlan: A budgeting and forecasting solution that lets hoteliers simplify and streamline budgeting processes.
- IntelliSight: Otelier’s new business intelligence solution that lets hoteliers aggregate cross-functional data for analysis and insights.
“The release of IntelliSight further solidifies our leadership position in business intelligence for the hospitality industry,” said Otelier Chief Product Officer Niki Johnson. “We are transforming disparate data into actionable insights to help our customers make smarter decisions across their businesses. Our customers now benefit from a business intelligence solution built for rapid innovation that sets the stage for purpose-built artificial intelligence to increase efficiency, personalize guest experiences, and improve financial performance.”
Key features of IntelliSight include:
- Advanced Analytical Dashboards: access to deeper operational insights, providing a 360-degree view of a hotelier’s portfolio, including revenue-management dashboards, detailed P&L views, operational dashboards and benchmarking data.
- Customizable Dashboards: tailored views for each business stakeholder within a hotel portfolio, making data and insights easily accessible.
- Modern, Scalable Technology Stack: architecture supporting rapid innovation and easing of integration to internal and external source systems, which allows Otelier to quickly respond to the dynamic needs of its customers. Customers can spend less time looking at data and more time making decisions with actionable insights.
IntelliSight integrates with hundreds of hotel technology systems to automate data collection from various sources across a property and portfolio, providing stakeholders across all departments with the real-time analytics. IntelliSight can work with a single hotel or a global hotel brand.