Meliá Hotels introduces bracelets to replace wallets and room keys

Bracelets are linked to the Meliá App, allowing users to track their spending throughout their stay. Photo credit: Meliá Hotels International

Meliá Hotels International and Oracle have developed a new bracelet designed to serve guests as a room key and wallet during their hotel stay. The bracelet uses Bluetooth and short-range-connection capabilities to allow guests to unlock the door to their room by placing the bracelet next to the lock, as well as enabling them to pay for hotel services such as meals in the restaurants and treatments in the spa.

“When we designed the integration of the experience in different hotels with different themes, we began to investigate how we could make it easier for guests to move freely around all the services and spaces offered by the hotels,” Meliá Hotels COO André Gerondeau said in a statement. “The answer came through Oracle, who helped us develop the Meliá bracelet in record time and meeting all our needs and expectations.”

Bracelets are linked to the Meliá App, allowing users to track their spending throughout their stay. Guests are also able to set maximum credit limits, receive receipts or cancel services on the app. The bracelet is also completely waterproof.

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The pilot project for this new technology has been carried out in two company hotels in Magaluf on the island of Majorca, which over recent years has become a hotspot for new hotel concepts and product repositioning. Guests staying at the Sol Katmandu Park hotel and the newly opened Calviá Beach The Plaza are already receiving bracelets at check-in, which allow them to open the door to their room and pay for all the services in their hotel or in any other company hotel in Magaluf.