Paysafe, HotelKey integrate to streamline payments

Paysafe, a specialized payments platform, has formed an integrated payments partnership with HotelKey. Paysafe will integrate with HotelKey’s software solutions to streamline payments for U.S. hotels across front-desk, hospitality, retail, food-and-beverage and other back-of-house operations.

The integration will let properties using HotelKey’s cloud-based software applications process credit and debit card payments for transactions at the front desk, in bars and restaurants and for onsite events and catering services. This solution lets properties process transactions through a secure payment gateway, including FreedomPay, Elavon or Shift4 gateways to maximize revenue and overall efficiency of payment acceptance while enabling more hotels, regardless of their size or scale of business, to meet U.S. and international travelers’ payment preferences.

HotelKey’s integration with Paysafe supports in-person—or card-present—transactions across all retail touchpoints a property can offer. As well as check-ins and on-property hospitality, payment processing for purchases made onsite at convenience stores, gift shops, spas, salons, restaurants, bars and other recreational services will all be supported.

In addition to processing guest-related transactions, Paysafe will integrate with HotelKey’s back-of-house-focused app to streamline payments for recurring purchases that support day-to-day operational needs, including food and beverage orders to restock onsite bars and restaurants, guestroom linens, and essential supplies for housekeeping and maintenance teams.

“We’re excited to partner with Paysafe to provide our hotel clients with an embedded payment solution that addresses growing consumer demand for convenience by creating a seamless payments experience that simplifies the day-to-day responsibilities of property staff, and increases owner visibility of their property’s payment processing from a single reporting dashboard,” HotelKey VP of Operations Alexander Schindelbeck said in a statement.