Netherlands-based Philips Professional Display Solutions is returning to the hospitality market in North America with the launch of a new range of Philips MediaSuite pro Android TVs. The new line aims to maximize return on investment, extend product life with fewer replacements and address sustainability.
Arriving in North America after a highly successful launch in Europe, the new Philips MediaSuite range comes in a variety of sizes, from 43 to 75 inches, has 4K UHD (3840 x 2160) picture quality and comes with a black bezel design and matching stand.
“I am thrilled to finally be able to announce our return to the hospitality industry and to introduce a solution that truly raises the bar for hotel TVs,” said Joe King, VP commercial displays, North America at PPDS. “This is a hugely important milestone for PPDS and our AV channel partners, many of whom have been repeatedly asking to bring Philips Hotel TV to North America, so that we now have a truly global hotel solution.”
The Philips MediaSuite range runs on Android TV OS and has Google Chromecast built in, so guests can stream and view content from their compatible laptop or mobile device without installing new apps or additional hardware. Google Assistant’s voice-control functionality, enabled by an optional voice-control Bluetooth remote, lets guests control their experience through voice commands.
MediaSuite eliminates the need for external players or satellite TV, which can help lower operational costs.
All MediaSuite TVs in North America are backed by the company’s “extended lifetime” promise, ensuring all HFL6114U models can be upgraded to the latest version of Android TV OS when updates are available at no additional cost.
Running on a hotel’s secure network, TVs can be centrally controlled, managed and updated either individually or collectively. This allows hoteliers to customize the display to brand standards through imagery, colors or even personalized messaging.
MediaSuite TVs also provide new opportunities for greater interaction between hoteliers and hotel guests, using an on-screen customer satisfaction survey that can offer instant feedback on a customer’s current service perceptions. This feedback will help hotels resolve any issues while the customer is still on site rather than after departure, which can help prevent negative and potentially damaging online comments.
“At PPDS we will never enter a market or launch a product unless we feel it will offer something new and innovative to its intended audience,” King said. “I’m confident there is nothing quite like Philips MediaSuite available anywhere in today’s market and the wonderful thing is with our extended lifetime promise, our TVs can literally get better with age, our goal is to exceed the market’s needs and demands.”