Quore collaborates with Whistle for integration

Guests’ mobile messages and requests are sent to the hotel and are now processed through Quore’s hotel management platform. Photo credit: Quore

Quore is collaborating with Whistle, a hotel guest messaging platform. Whistle provides a cloud-based solution that enables hotel employees to engage with guests in real-time through SMS and mobile messaging apps such as Facebook Messenger and Viber. Guests’ mobile messages and requests are sent to the hotel and are now processed through Quore’s hotel-management platform, which notifies the appropriate staff members to fulfill the request.
 
“This collaboration significantly enhances a property’s guest experience and make employees’ jobs easier by allowing for faster service, all through a single user-friendly software,” Quore founder Scott Schaedle said in a statement.
 
Whistle reports guest engagement rates between 75 percent and 95 percent, with many hotels experiencing significant increases in guest service scores within two months of use. 


Whistle allows for property-management system and automated rule-based messaging integration, providing users with multiple customization options. Hotels can greet guests with a prearrival welcome message, send a midstay satisfaction survey or deploy a departure message after check-out.
 
“Whistle allows hotels to communicate with guests through the channels in which they feel the most comfortable,” Whistle co-founder Chris Hovanessian said. “By integrating with Quore, hotel employees can process these communications easier than before.” 

Suggested Articles

The investment firm wants both the hotel and the nearby residential land.

Mori Building Co.'s Toranomon-Azabudai Project will include office, residential and lodging components.

At a pop-up event in New York City, the classic brand showed off its new design with a model room covered in candy.