In an effort to consolidate two platforms into a guest experience and ancillary revenue solution for the hospitality industry, RealTime Reservation has acquired STAY.
The deal is designed to expand Uniondale, N.Y.-based RealTime Reservation’s international footprint and integrates pre-arrival commerce, in-stay engagement and service delivery capabilities into a unified platform. The transaction included a strategic investment from Wavecrest Growth Partners.
The combined company will support more than 2,000 hospitality properties across more than 75 countries in North America, Europe, Latin America and the Caribbean. The consolidated platform is used by such hospitality brands as Hyatt Hotels Corporation, Radisson Hotels, RIU Hotels & Resorts, IHG Hotels & Resorts and Barceló Hotel Group.
The companies said Madrid-based STAY will continue operating within the combined platform under the leadership of president, Europe, Joan Llado, while the organization focuses on product development, integrations and international expansion.
“From the beginning, we shared a belief that the future of hospitality lies in delivering a more connected and personalized guest experience,” Lladó said in a statement. “By joining RealTime Reservation, we gain the scale, resources and complementary technology needed to accelerate that vision and deliver even greater value to hotel operators and guests around the world.”
“By combining our platforms, we can provide operators with a unified solution that drives revenue, improves efficiency, and enhances the guest experience from booking through departure,” added Shawn Tarter, CEO of RealTime Reservation.