Upcoming Illinois resort selects Agilysys

The Agilysys software suite will help encourage a contactless guest experience at Araceli Hotel & Resort in Orland Park, Ill. Photo credit: Shutterstock/GaudiLab (Phone and computer)

The management team of the in-development Araceli Hotel & Resort in Orland Park, Ill., has selected Agilysys cloud-based software for the property, including Agilysys Stay property-management system, rGuest Book for online reservations, rGuest Express for mobile check-in/out with digital keys and Agilysys InfoGenesis point-of-sale. 

Slated to open in mid-2021, the Araceli will include a 144-room hotel, an onsite dinner theater with online event-streaming capabilities, a wine-tasting experience and a water park. 

“It was important to us to find a technology solution partner that could help us deliver an amazing experience for each guest,” said Kevin McLemore, the hotel’s owner and general manager. “Agilysys understood our vision and offered a comprehensive flexible solution suite that others couldn’t. The Agilysys team’s creativity and collaborative approach has helped us solve real-time guest experience challenges throughout our solution design process.” 

Agilysys rGuest Book will handle online reservations that combines booking for rooms, activities and packages in a single experience. Agilysys rGuest Express will provide mobile check-in including digital room keys enabling a contactless front desk. Agilysys Stay PMS will provide ready access to guest preferences, allowing staff to connect on a personal level at every interaction throughout their stay, while offering Araceli fast time to value through improved operational efficiency and elevated guest service. And Agilysys InfoGenesis POS will provide a modern, streamlined food-and-beverage experience at every venue.

“Araceli and Agilysys are building a strong partnership, and we are thrilled to add them to our list of hotel and resort customers,” said Prabuddha Biswas, chief technology officer at Agilysys. “I am confident that Araceli will find that the combination of rGuest Book, rGuest Express, Agilysys Stay PMS and InfoGenesis POS will help them drive guest loyalty and revenue with an exceptional guest experience while optimizing operational efficiencies.”