Wyndham app upgrade focuses on low-contact features

Wyndham Hotels & Resorts' updated mobile app is available for iOS and Android. Photo credit: Wyndham Hotels & Resorts

Wyndham Hotels & Resorts has launched its updated mobile app for iOS and Android, prioritizing low-contact in-stay features.
 
Among the key offerings in the new app are features and functionality meant to simplify the hotel booking process. Guests can leverage mobile check-in and check-out to reduce contact between themselves and hotel staff at nearly 300 hotels across the country. The Lightning Book feature, designed for road trips, helps users find and book the nearest Wyndham hotel, and digital room keys will be rolling out soon. 

Related: Wyndham upgrades interactive mobile app 

Guests can use the app’s In-Stay mode within three days of their stay to access information about their trip, including local attractions and mobile check-in availability. Guests who don’t have an upcoming reservation can open the app to see available promotions.  
 
“Our new app could not have arrived at a more critical time,” said Jessica Davidson, SVP, digital, Wyndham Hotels & Resorts. “The pandemic has propelled digital adoption and travelers now expect streamlined, low-contact experiences. This app allows our thousands of franchisees to help deliver upon those expectations, while providing the easiest and fastest possible path to booking direct. It’s a win-win both for our guests and for our franchisees.”

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