Hospitality America promotes Leigh Holloway to chief strategy officer under the leadership of President and CEO Ben Campbell. With a background spanning two decades in the hospitality sector, Holloway's appointment aims to fortify the company's strategic direction and bolster its competitive edge as a third-party hotel management company.
Having joined Hospitality America in 2016, Holloway has demonstrated leadership across various roles within the company and proved instrumental in crafting strategies that have propelled revenue and market share growth across its portfolio. In her new capacity as CSO, Holloway will steer the strategic planning process, identify avenues for growth and spearhead initiatives to streamline operations across the organization's hotel properties.
"Every facet of a hotel's operations, from staffing strategies to technological innovation, profoundly impacts profitability," Holloway said in a statement. "I aim to empower our leadership with the tools and insights needed to enhance guest experiences, elevate employee engagement and drive value for our stakeholders. Through intentional alignment rooted in our core values, we are setting our course for scalable growth and innovation that challenges conventional industry norms."
“Formerly serving as VP of revenue strategy, Leigh’s transition to CSO underscores her aptitude for revenue generation and strategic planning," Campbell said. “In this new role, she will identify market trends, assess competitive landscapes, and cultivate strategies to mitigate risks and capitalize on expansion opportunities.”