The Long Island hotel is using Alice’s guest messaging and staff technology to improve its front-desk staff coordination and communication.

The company’s cancellation policy has been toyed with over the last few years, with hotels gradually stepping away from previously forgiving cancellation…

The company is teaming up with Scholastic to offer new experiences specifically for families.

Hotel employees are vulnerable to a wide range of potential injuries or safety concerns, but most are preventable.

Burnetti has more than three decades of senior leadership experience, and previously was GM of the Hotel Viking, located in Newport, R.I.

The Discovery loyalty program is growing by 250,000 new members each month, and this month will hit the 10-million-member milestone.

Up and down hotel chain scales, food and beverage, and the operations thereof, continue to evolve and be redefined.

Customer booking trends are always changing, and it isn’t getting any easier for hotel companies to keep up.

Following in the footsteps of Marriott and Wynn Resorts, Best Western Hotels & Resorts is testing the use of Amazon Dot devices in its hotels for guests…