The survey is open until June 6. Results will be published in the July issue of HOTEL MANAGEMENT.
Hotels create branded scents to improve the guest experience, leave a lasting impression and boost revenues.
Steve Joyce, the CEO of Choice Hotels International, is unapologetically frank. Here, he shares thoughts on everything from Starwood to Trump.
Millennials continue to influence the hotel lobby, turning what used to be a gateway to the guestroom into a social hub in constant use.