In Utah, the TownePlace Suites by Marriott St. George has tapped Assa Abloy Global Solutions to upgrade the property’s door locks. During a quick renovation of the property, the company implemented the VingCard Classic RFID door locks equipped with mobile access in the 84 guestroom doors.
In addition to mobile access, VingCard Classic RFID also helps to minimize energy costs.
"The upgrade process alone was reason enough to justify our decision to work with Assa Abloy Global Solutions as common concerns over project complications, delays and impact on the guest experience were replaced by a completely flawless experience," said Jim Plant, director of engineering at the hotel. "Each part of the installation and every systems integration works perfectly and the solutions not only make our responsibilities much easier to manage, but are also loved by our guests for making their stay with us completely hassle-free."
By implementing VingCard Classic RFID along with the Visionline access management system, hotel staff can instantly extend guest stays or provide access to additional hotel areas such as conference rooms without the need for guests to visit the front desk in order to receive a new key. Combined with mobile access, guests can sidestep the front desk altogether and can instead check-in digitally.
VingCard Classic RFID with Visonline is also credited by the hotel with significantly streamlining maintenance and room entry-related monitoring abilities. Employees can automatically receive alerts on the battery life status of door locks to eliminate the time-consuming need to check each one individually. Security personnel can also readily identify any troubleshooting issues regarding either guest or staff room access and can make any needed corrections remotely. Should a guest raise a dispute over a potentially lost or stolen item, management can further instantly retrieve a full door lock audit report that lists every room entry event; ensuring total transparency while minimizing hotel liability.
Leveraging Assa Abloy Global Solutions' collaboration with major industry solution providers, the hotel's third-party energy management system can receive updates on room occupancy status to automatically adjust in-room amenity settings. When a guest checks in, the system is alerted that a key has been created for a guestroom and will activate in-room [packaged terminal air conditioning units] and lighting to a more welcoming and comfortable setting. The integration also ensures that guestroom environments remain at appropriate temperature levels while still occupied. When Classic RFID and Visionline detect that a guestroom has become vacant, thermostats and lighting are again readjusted to energy-saving levels.