Hyatt Regency St. Louis adds new GM

Hyatt Regency St. Louis at The Arch (Thompson joins the property from Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina in Cambridge, Md.)

Hyatt Regency St. Louis at The Arch, a business and leisure hotel located in downtown St. Louis on the Gateway Arch grounds, appointed Randy Thompson as its new general manager. Thompson joins the property from Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina in Cambridge, Md.

“As I was raised in Missouri, and worked previously in St. Louis, it is a welcome opportunity to be able to return to this great city and work at Hyatt Regency St. Louis at The Arch,” Thompson said. “The hotel has shown impressive success and I am excited to work with such a talented team in order to continue to drive results for the property.  I also look forward to cheering on the Cardinals and taking part in all the exciting things that St. Louis has to offer.”

Randy Thompson

Thompson has worked with Hyatt Corporation for more than 34 years. He began with the company as a line cook at Hyatt Regency Lake Tahoe Resort before moving to Las Vegas for college. After he received his bachelor of science degree in hotel administration from the University of Nevada Las Vegas, he was recruited to Hyatt’s Corporate Management Trainee program. Since then, Thompson has held a variety of positions within the company ranging from front-office manager and executive housekeeper to executive assistance manager for operations.

During his time with Hyatt, Thompson has worked at 16 different properties throughout the country, including Hyatt Regency Dallas, Hyatt Regency New Orleans, Grand Hyatt San Francisco, Grand Hyatt Wailea in Hawaii, and Hyatt on Sunset in West Hollywood among other locations. Returning to the area, Thompson also worked at Hyatt Regency St. Louis Union Station where he was an executive assistant manager for rooms between 1999 and 2001.  

Hyatt Regency St. Louis at The Arch is Thompson’s fifth property working as GM. He previously held the position at Hyatt Regency Louisville, Hyatt Regency Minneapolis, Hyatt Regency Chicago and Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina.

Acknowledged for his many accomplishments, Thompson was honored with Hyatt’s General Manager of the Year award in 2006 and received a nomination for the recognition in 2010. His prior hotel received Hyatt’s Thrive Leadership Award for Community Engagement in 2015.

Thompson relocated to St. Louis with his wife, Christine Thompson, a director of worldwide accounts with Hyatt Corporate, and their twin sons, Kyle and Grant.