Radisson Blu Minneapolis Downtown appointed Samantha Larson as the hotel’s new guest experience manager. Larson will oversee the guest experience from prearrival through post-stay.
Larson graduated from the University of North Dakota with a degree in communications and public relations in 2014. Her experience in hotels began in 2015 at M Resort and Casino in Las Vegas, where she served as a VIP sales and marketing ambassador, servicing a range of clientele with customer service, executing marketing plans for special events and establishing and maintaining relationships with internal colleagues, corporate executives and with clients and guests of the hotel. In 2016, Larson became a real estate agent for Realty Group in Coon Rapids, Minn. Earlier in her career, Larson’s experience as an intern at the Wild Basin Lodge & Event Center in Allenspark, Colo., as a server at both Boulder Cork in Boulder, Colo., and Murray’s Steakhouse in Minneapolis have provided her with understanding in how to provide a hospitable experience to customers.
“The role of guest experience manager is exclusive to Radisson Blu Minneapolis Downtown and unique within the Minneapolis/St. Paul marketplace,” Steve Lindburg, GM of the Radisson Blu Minneapolis Downtown, said in a statement. “We are thrilled to welcome Samantha to this position where we are confident she will truly touch our guests in a way that sparks inspiration for uniquely Minneapolis experiences with Radisson Blu.”
Larson strives to make the hotel a home away from home and keep guests coming back for more. In her spare time, she spends time outdoors and on Minnesota’s many lakes with friends and family.