Radisson appoints new Americas COO

Aly El-Bassuni will drive operational strategies across Radisson Hotel Group's franchised and managed hotels in the Americas. Photo credit: Radisson Hotel Group

Radisson Hotel Group appointed Aly El-Bassuni to the newly created role of chief operating officer for the Americas. El-Bassuni, previously SVP, franchise operations, Americas, will drive operational strategies across the company’s franchised and managed hotels in the region and report to Ken Greene, Radisson’s president for the Americas.

El-Bassuni will continue to lead franchise operations, owner relations, retention services, guest experience and safety and security functions across all brands in the Americas. He and his teams are responsible for improving hotel performance and the guest experience by engaging key stakeholders with the company’s resources.

“Aly’s vast experience in the hospitality industry sets an ideal foundation for him to drive synergies and collaboration across both our franchised and managed operations,” Greene said in a statement. “In this new role, his team will help position our Americas portfolio for long-term success as they achieve the goals outlined in our five-year plan initiatives, while building meaningful relationships with our owners and partners.”

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Survival in these times is highly dependent on a hotel's ability to quickly adapt and pivot their business to meet the current needs of travelers and the surrounding community. Join us for Optimization Part 2 – a FREE virtual event – as we bring together top players in the industry to discuss alternative uses when occupancy is down, ways to boost F&B revenue, how to help your staff adjust to new challenges and more, in a series of panels focused on how you can regain profitability during this crisis.

As of June 30, Radisson had 622 properties with 66,198 rooms open in the Americas. Worldwide, it had 1,179 properties with 181,185 rooms.

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