Attend the 21st International Hotel Investment Forum
5-7 March 2018 at the InterContinental Berlin | Limited seats remain — secure yours today!
Here’s the second part of our list of hotel items your guests think are a waste of your time and money.
Hey, designers: It’s time to think deeper about customer behavior when creating your next amazing project.
Today’s guests are bringing their own movies, music, and apps, presenting hotels with new opportunities to improve customer loyalty, satisfaction, and ROI.…
The survey is open until June 6. Results will be published in the July issue of HOTEL MANAGEMENT.
Hotels create branded scents to improve the guest experience, leave a lasting impression and boost revenues.
Steve Joyce, the CEO of Choice Hotels International, is unapologetically frank. Here, he shares thoughts on everything from Starwood to Trump.
Millennials continue to influence the hotel lobby, turning what used to be a gateway to the guestroom into a social hub in constant use.