Alice and Percipia partner for The Post Oak Hotel at Uptown Houston

Percipia’s Latitude mobile application brings in-room controls, express in-room dining and digital signage to the hotel’s guest rooms. Photo credit: Alice

Alice and Percipia have partnered to provide The Post Oak Hotel at Uptown Houston with convenient in-room digital signage to enhance the guest experience. Now when a concierge creates an itinerary for the guest, this itinerary can be displayed on an in-room device. This provides the guest with a convenient way to stay on top of their schedule, and the concierge with a user-friendly way to share their work with the guest. Percipia’s Latitude mobile application brings in-room controls, express in-room dining and digital signage to the hotel’s guest rooms.

“An itinerary is a valuable tool concierges can use to create a memorable stay for their guests,” Alex Sashou, Alice’s co-founder and president, said in a statement. “The integration between Alice and Percipia allows our hotel partners to display relevant stay information to their guests via convenient, branded in-room tablets and, in so doing, save their staff time.”

The Alice and Percipia integration is possible because of Alice’s open API, which allows for guest itinerary information that lives in Alice to be displayed on the Percipia in-room mobile application. The collaboration between Alice and Percipia expands the two companies’ ability to offer an even better guest and staff experience for their hotel partners.


Like this story? Subscribe to Operations & Technology!

Hospitality professionals turn to Operations & Technology as their go-to source for breaking news on guestrooms, food & beverage, hospitality and technology trends, management and more. Sign up today to get news and updates delivered to your inbox daily and read on the go.

The benefits of the integration between Alice and Percipia include:

  • Time savings for hotel staff and concierge: the itinerary the front desk staff and concierge created in Alice is displayed to guests on the Percipia powered in-room device. This eliminates time spent answering questions from guests about their itineraries or bringing hard copies to their rooms.
  • Convenience for guests: the itineraries are displayed in-room on an easy-to-use device, allowing your guests to effortlessly access their schedules and necessary information.
  • Customized hotel branding: Percipia offers hoteliers to customize the skin of each device to align with their hotel’s branding or room decor.

Suggested Articles

Scandic Hotels has launched Go, an economy brand targeting international travellers in urban locations.

InterContinental Hotels Group CEO Keith Barr said that the group would see a “delay, not a stop” with growth in China as a result of the coronavirus.

Ronit Copeland, Managing Director, Copeland Hospitality by Design, discusses the latest sector trends