The Rise Uptown Hotel in Phoenix has implemented Agilysys’ cloud-native software-as-a-service property-management solution Agilysys Stay. The property is a locally owned boutique property with 79 guestrooms. Public spaces at the property include a poolside bar, a rooftop cocktail lounge and the Cartel Coffee Lab.
With Agilysys Stay PMS, the Rise Uptown staff have access to guest preferences before a guest’s arrival. With a browser-based user interface, Agilysys Stay has fast time-to-value through improved operational efficiency.
“When we were faced with replacing our existing PMS, we looked for a solution that was very guest interactive and would allow our staff to have an entire view of the guest across our property and services,” said Tony Gaeta, SVP of IT at management company Benchmark Hotels. “The easy-to-use Agilysys Stay PMS solution allows us to focus on the guest experience, rather than the software. Agilysys is helping us to improve the guest journey and deliver a superior experience.”
“We are pleased to welcome the Rise Uptown Hotel to our family of Agilysys Stay properties,” said Prabuddha Biswas, chief technology officer at Agilysys. “We are seeing a rapid increase in adoption of Agilysys Stay at properties of all sizes. I am confident that The Rise will find that our modern cloud-native Agilysys Stay PMS solution will continue to help them drive improved guest loyalty and revenue while optimizing operational efficiencies.”