The Chukchansi Gold Resort & Casino has chosen the Agilysys InfoGenesis point-of-sale solution to manage the property’s food-and-beverage operations. The comprehensive point-of-sale system will help the resort streamline operations across the property while enabling staff to deliver seamless guest service.
Located near Yosemite National Park in Coarsegold, Calif., Chukchansi has 402 rooms, 1,800 slot machines, an onsite spa and various dining options.
The resort’s management team wanted point-of-sale technology that not only would deliver comprehensive functionality, but also allow them to learn more about their guests, including spending patterns, and provide a set of robust interfaces.
“We’re looking forward to implementing the InfoGenesis POS system, which will allow us to learn about our guests from a 360-degree view of their journey across our property,” Bryan Murray, director of IT at the resort, said in a statement. “We handle 11,000 covers a week in our Goldfields Café alone, so efficiency and ease of use is important to us. The InfoGenesis POS is an ideal fit, with features and functionality that will help us offer a quality experience in a variety of settings.”
InfoGenesis POS is a comprehensive point-of-sale system that combines easy-to-use terminal and tablet touchscreen applications with offline capabilities. The POS has strong reporting and analysis features, enterprise-grade menu and item configuration capabilities, and multi-language support. The cloud-based deployment of InfoGenesis will allow the property to be more cost-effective, avoiding the resources and space needed to maintain the system onsite.