Clarion Pointe Statesville hotel in North Carolina has adopted Hotel Internet Services’ BeyondTV GuestCast content streaming platform. The recently remodeled property now offers personalized and safe in-room entertainment.
Following the property's large-scale renovation as a newly acquired Choice Hotels property, the team at Clarion Pointe Statesville wanted to modernize the hotel's guestroom entertainment services in a bid to attract guests. With BeyondTV GuestCast now installed in each of the hotel’s rooms, guests staying at Clarion Pointe Statesville can pair their personal devices by scanning a QR code. Once paired, each guest can then cast virtually any streamed content of choice onto guestroom TVs, from Netflix, Hulu and Disney+ to YouTube, Spotify and ESPN.
“As with consumer homes, cable and satellite television has increasingly become viewed as outdated by today’s travelers and partnerships with leading solution providers such as Hotel Internet Services are essential to maintaining a reputation as a modern and adaptive hotel business,” Clarion Pointe Statesville GM Jigar Majmundar said. “Not only are we extremely pleased by what was a swift and painless installation, but the service design quality of BeyondTV GuestCast speaks for itself in that we have only received positive guest feedback and not one request for troubleshooting assistance. From our perspective, BeyondTV GuestCast is ideally suited to the needs of hotel environments as it always ensures an intuitive experience for new users and provides them with the confidence of knowing that their privacy and data is always safe.”
BeyondTV GuestCast now comes equipped with an all-new analytics dashboard that provides hoteliers with insight into guest usage and Wi-Fi connectivity strength. By leveraging the dashboard’s real-time statistics, hoteliers can determine the success of their guestroom entertainment strategy with metrics that include the number of registered users, how many casting sessions are currently active as well as the total number of hours that guests have spent casting each month. The dashboard also includes intuitive visual graphs and further provides hoteliers with a summary of the top apps that their property’s guests seek to cast.