Confidante Miami Beach Hotel deploys WiSuite

The Confidante Miami Beach Hotel is able to quickly respond to in-room equipment issues with WiSuite. Photo credit: WiSuite

The Confidante Miami Beach (Fla.) Hotel has deployed the WiSuite hotel energy-management solution. The solution features touchscreen-enabled WiStat-SS smart thermostats in all 363 guestrooms connected to the hotel's property-management system via the WiSuite intelligent network.

Hotel operations staff now can manage all guestroom heating, ventilation and air conditioning units remotely using algorithms that automatically analyze room sensor and revenue-based occupancy data. When a guest checks in, the WiSuite system automatically takes the room out of energy savings mode and initiates a predefined comfort mode.

In addition, the WiSuite platform tracks equipment runtime hotelwide, helping streamline the deployment of staff for preventative-maintenance tasks and extending the life of HVAC assets.

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WiSuite collaborated with The Confidante's operations team to define guest comfort templates that optimize the system for unique property characteristics, including sun load, room size and configuration, and specific HVAC equipment profiles. The hotel team can now set room-specific climate strategies to ensure a high level of guest satisfaction throughout the property.

The WiSuite system also helps accelerate response to in-room equipment issues. The platform generates demand warning alerts when HVAC units fail to meet guest demand, enabling The Confidante's engineering team to proactively resolve issues before guests are even aware.

“The Confidante has a well-earned reputation for 'wowing' our guests with impeccable service and unmatched style and comfort,” GM Keith Butz said in a statement. “The WiSuite hotel energy-management system is a powerful new tool for maintaining that reputation while helping us effectively manage our energy use.”

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