Curator Hotel & Resort Collection has partnered with Silverware to let hotels in the collection use Silverware’s point-of-sale, mobile ordering and contactless guest-facing digital solutions.
Hoteliers within the Curator Collection can deploy these technologies to elevate guests’ dining experiences, improve speed of service, increase check averages, boost operational efficiencies and improve overall safety and security.
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“From full-service POS to digital menus, mobile ordering, and mobile payments, Silverware has a flexible POS solution that’s right for each member’s environment,” Curator VP Austin Segal said. “As the industry continues to recover, efficiency and digital experience will be key for hotels facing evolving guest expectations and staffing challenges.”
“Due to ongoing labor shortages, the hospitality industry is operating with a permanently smaller workforce,” said Silverware EVP Lucky Thalas. “Our purpose-built fully integrated guest-facing contactless digital solutions offer an incredible guest ordering experience unique to each venue in the hotel or the guestroom. We are giving diners complete control over their mobile phones' ordering, re-ordering, tipping, and payment process. Guests can identify allergies, split checks, and post payments directly to their room or credit card. Wait times to place orders are shrinking and satisfaction increases, leading to higher check averages, faster table turns, and more positive online reviews.”