On Florida’s Gulf Coast, the Don CeSar has partnered with InnSpire to develop a suite of technology solutions designed to streamline the guest experience.
The technology integration includes a mobile app developed by InnSpire that provides integrated access to mobile check-in and out functionality, secure digital key-based contactless access to guestrooms and “F&B Everywhere,” which lets guests remotely order food and drinks from the pool deck (and will soon let them order from the beach).
“Although we were originally focused on developing a mobile app and approached InnSpire primarily for that purpose, we quickly realized the impact that their integrated solutions suite could have on our ability to provide the same unprecedented service our discerning guests expect while at The Don CeSar but in a new way,” Don CeSar GM Thomas Fraher said in a statement. “They sat down with our team for an entire day to fully understand the challenges experienced by our operations, housekeeping and F&B teams, and worked to solve them.”
One of the features of the suite is F&B Everywhere, which allows guests to order food and drinks, and have the order delivered directly to the pool deck. The hotel has plans to add beach service, as well. Guests can indicate where they would like the order delivered simply by dropping a pinpoint on a map inside the app. This advanced and intuitive functionality creates unrestricted mobility, access and convenience for guests.