The Hotel St. Michel in Miami has installed Hotel Internet Services’ BeyondTV GuestCast streaming platform for in-room entertainment. The hotel’s leadership sought to implement a guest streaming solution with personalization, flexibility and user-friendly interaction. After comparing competing platforms, the property selected BeyondTV GuestCast due to its compatibility with virtually any mobile-based streaming app. Able to cast content from personal devices via a streamlined registration process that can be as simple as scanning a QR code, guests using BeyondTV GuestCast at the property can access their own streaming subscriptions without any need for hotel staff assistance.
“It’s no question that many hotels are now equipped with streaming solutions to address modern guest entertainment trends, so to stay competitive we not only needed to implement our own streaming services but also wanted to adopt a platform that stands out in its ability to exceed guest expectations,” said Xzavier Carsten, director of operations at Hotel St. Michel. “HIS with BeyondTV GuestCast met our criteria precisely and since installation, we have not received one complaint from guests or any requests for troubleshooting assistance.”
BeyondTV GuestCast sidesteps the need for guests to type in username and password details when casting content. Equipped with device isolation capabilities, the system further prevents content from being either inadvertently or maliciously transmitted to televisions located in other guestrooms.