Getaway partners with StayNTouch to deliver guest-centric solution

Getaway Ovida in Boston

Getaway, a new lodging concept consisting of unique tiny houses set in nature outside Boston and New York, deployed StayNTouch’s Rover PMS and Zest solutions. 

“Unlike many hotels where the room itself often takes a backseat to the guest’s travel intent, a Getaway stay itself is the core purpose of our guest’s trip. Our mission is to allow guests to easily disconnect from their busy lives and escape to a well-designed cabin in a natural environment,” said Kai Gilsey, director of guest experience at Getaway. “Given the many measures we take to minimize interruptions during each guest’s stay, we need a unique mix of software solutions. Our booking and check-in processes are very unique, so we chose StayNTouch as the hub of our system primarily because of its interoperability with third-party software through APIs.”

StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:

FREE HOTEL MANAGEMENT NEWSLETTER

Like this story? Subscribe to Technology!

Hospitality professionals turn to Technology as their go-to news source for the latest technology products and trends. Sign up today to get news and updates on security systems, in-room entertainment, and more delivered to your inbox and read on the go.
  • Rover PMS: Next-generation PMS, fully cloud, fits on every device, optimizes hotel operations from front desk, to groups, to housekeeping to revenue management. Simple monthly pricing that includes training, integrations and configuration.
  • Zest: Enables guest pre-engagement and guest services via mobile web. Guest-enabled mobile check-in and out via smart phone or desktop. Private labeled, PMS-integrated mobile check-in and/or checkout. Bill review, preference collection, upsell opportunities, and remote key fulfillment. Promote and monetize late checkouts.  

Suggested Articles

The country's first Radisson hotel will open in late-2021 in the city of Perm.

Ahead of next year's IHIF in Berlin, Corinthia's SVP/Hotel Development Paul Pisani shared how the company is wrangling new trends in luxury travel.

The company experienced an 0.8 percent decline in revenue per available room in constant currency and a 1.9 percent decline at actual exchange rates.