“Unlike many hotels where the room itself often takes a backseat to the guest’s travel intent, a Getaway stay itself is the core purpose of our guest’s trip. Our mission is to allow guests to easily disconnect from their busy lives and escape to a well-designed cabin in a natural environment,” said Kai Gilsey, director of guest experience at Getaway. “Given the many measures we take to minimize interruptions during each guest’s stay, we need a unique mix of software solutions. Our booking and check-in processes are very unique, so we chose StayNTouch as the hub of our system primarily because of its interoperability with third-party software through APIs.”
StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:
- Rover PMS: Next-generation PMS, fully cloud, fits on every device, optimizes hotel operations from front desk, to groups, to housekeeping to revenue management. Simple monthly pricing that includes training, integrations and configuration.
- Zest: Enables guest pre-engagement and guest services via mobile web. Guest-enabled mobile check-in and out via smart phone or desktop. Private labeled, PMS-integrated mobile check-in and/or checkout. Bill review, preference collection, upsell opportunities, and remote key fulfillment. Promote and monetize late checkouts.