Getaway partners with StayNTouch to deliver guest-centric solution

Getaway Ovida in Boston

Getaway, a new lodging concept consisting of unique tiny houses set in nature outside Boston and New York, deployed StayNTouch’s Rover PMS and Zest solutions. 

“Unlike many hotels where the room itself often takes a backseat to the guest’s travel intent, a Getaway stay itself is the core purpose of our guest’s trip. Our mission is to allow guests to easily disconnect from their busy lives and escape to a well-designed cabin in a natural environment,” said Kai Gilsey, director of guest experience at Getaway. “Given the many measures we take to minimize interruptions during each guest’s stay, we need a unique mix of software solutions. Our booking and check-in processes are very unique, so we chose StayNTouch as the hub of our system primarily because of its interoperability with third-party software through APIs.”

StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:

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  • Rover PMS: Next-generation PMS, fully cloud, fits on every device, optimizes hotel operations from front desk, to groups, to housekeeping to revenue management. Simple monthly pricing that includes training, integrations and configuration.
  • Zest: Enables guest pre-engagement and guest services via mobile web. Guest-enabled mobile check-in and out via smart phone or desktop. Private labeled, PMS-integrated mobile check-in and/or checkout. Bill review, preference collection, upsell opportunities, and remote key fulfillment. Promote and monetize late checkouts.  

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