Hilton brings Netflix to its Connected Rooms

The collaboration enables guests staying in Connected Rooms to seamlessly access their Netflix account. Photo credit: Hilton

Hilton and Netflix are teaming up to create a more personalized travel experience by allowing guests to stream their favorite Netflix series, movies and more on in-room televisions in Hilton’s high-tech 1,800 Connected Rooms.

The collaboration enables guests staying in Connected Rooms to access their Netflix account by logging in by entering their credentials either with the remote control or the keyboard on the Hilton Honors app.

“We know our guests want to feel connected while traveling, just as they do at home, so we’re giving them seamless access to their favorite Netflix shows, films and specials while on the road,” Noelle Eder, EVP, chief information officer and digital officer for Hilton, said in a statement.

Guests without a Netflix account will be able to sign up on the spot in their room and start watching immediately, while current Netflix members can start watching exactly where they left off before checking in. The Connected Room platform ensures a guest’s login information stays secure and clears automatically upon checkout, unless they choose to clear it sooner through the TV.

The Netflix offering is just one of several recent enhancements to Hilton’s Connected Room technology, which continues to expand as it rolls out to more hotels. Hilton currently has more than 1,800 Connected Rooms, and plans to roll out the technology to tens of thousands of rooms in hundreds more hotels across the U.S. in 2019 as well as the first non-U.S. locations.

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