HIS white paper instructs on how to implement guestroom Wi-Fi

Hotel Internet Services released a comprehensive new white paper that outlines how hoteliers can finally affordably implement Wi-Fi networks that are capable of meeting high guest needs and expectations. With a growing number of studies indicating the extreme importance that today's tech-savvy guests place on free and reliable Wi-Fi, properties seeking to safeguard their rates and reputation now have access to insight on how internet speed and connectivity can be maximized using an in-room access point network, regardless of budget or structural concerns. 

“Bringing Hotel Wi-Fi Up to Speed with Guest Expectations," pinpoints common causes of poor connectivity and where they all too frequently originate. With the vast majority of hotels traditionally relying on hallway access points to transmit Wi-Fi signals, readers will learn why this equipment is no longer capable of catering to today's guest devices. Often prone to causing signal interruption due to competing APs transmitting on other floors, or providing weak signal strength due to shorter antennas used in modern devices, hallway APs have notoriously become associated with dropped connections and lagging speed. 

Significantly, the white paper also provides details on how hoteliers can overcome such issues when upgrading their networks using in-room access points. With their ability to provide a much closer signal source, along with being immune to interference by using a hotel's own infrastructure to limit competing signal exposure, in-room APs have essentially become a requirement for hotels wanting to guarantee a seamless online experience. The HIS white paper additionally sets out to dispel several myths regarding the use of in-room APs such as expense, maintenance and the ability to be tampered with.

Virtual Event

HOTEL OPTIMIZATION PART 2 | Now Available On-Demand

Survival in these times is highly dependent on a hotel's ability to quickly adapt and pivot their business to meet the current needs of travelers and the surrounding community. Join us for Optimization Part 2 – a FREE virtual event – as we bring together top players in the industry to discuss alternative uses when occupancy is down, ways to boost F&B revenue, how to help your staff adjust to new challenges and more, in a series of panels focused on how you can regain profitability during this crisis.


While in-room deployments may for instance result in having to purchase more units, hallway APs are typically sold at much higher prices, and nonetheless provide far lower quality of service. Newer in-room models also offer the ability to be rebooted remotely should the need arise, and come with casing designed to prevent unauthorized handling or theft.  

"Since going mainstream, Wi-Fi has universally impacted hoteliers throughout the industry regardless of property size or budget, and who as a result have been left with little choice but to update their existing hardware if they wish to keep their guests satisfied," said Gary Patrick, CEO of Hotel Internet Services. "We consequently strive to make sure properties are aware of options such as in-room APs that greatly enhance their online service while mitigating costs. With our latest white paper, hoteliers can also learn that structural limitations that once posed an obstacle to implementing a seamless network, can now be affordably overcome by leveraging newer technology."

With many existing hotels being constructed before the rise of wireless internet, such properties have had to endure from a lack of Ethernet wiring necessary to connect access points on numerous floors and areas. Industry leading Wi-Fi providers, such as Hotel Internet Services can equip hoteliers with solutions that can cost effectively overcome such issues, by instead using existing telephone lines to transmit and receive data. Using such approaches can allow hotels to avoid the need for costly and intrusive renovations, while still affording them the ability to provide guests with the same high quality internet experience.

Suggested Articles

New research suggests 64 percent of hospitality professionals believe the risk of a data breach increases when employees work off site.

Three hotels that previously were branded under the Cotelier Hotels brand will be converted to the Life House brand. 

After two weeks of occupancy surpassing the halfway point, the numbers dropped for the week of Oct. 18–24.