The Hotel Monte Carlo in Ocean City, Md. has implemented the BeyondTV GuestCast streaming platform from Hotel Internet Services. The platform will provide personalized in-room entertainment in each of the property’s 70 guestrooms.
In selecting BeyondTV GuestCast, the property will be able to provide each guestroom with instant access to many streaming services on in-room TVs due to its compatibility with thousands of mobile-based apps. BeyondTV GuestCast also lets guests pair their devices using a simplified QR code scanning process.
Significantly for guests wary over the potential risk of data theft, BeyondTV GuestCast also sidesteps the need to enter streaming account usernames and passwords on guestroom televisions. The solution is further designed with advanced device isolation capabilities preventing content from being streamed to televisions located in separate guestrooms.
BeyondTV GuestCast will also provide the Hotel Monte Carlo team with an analytics dashboard that can monitor guest usage and reveal the effectiveness of guestroom entertainment strategies. The dashboard also constantly monitors solution performance in order to instantly alert staff to any issues requiring attention before guest experiences are negatively affected. As a platform specifically engineered for hospitality environments, the BeyondTV GuestCast dashboard can even be used to measure guest Wi-Fi service performance by individual guestroom. This allows hotel staff to identify any internet connectivity issues in order to maintain consistently high service quality.